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Home / Guest corner / FAQ
FAQ  

On this web-site you can find answers to the most frequently asked questions, which will make it easier for you to use our web sites and clear the details concerning searching, booking and paying for the accommodation.

  1. How to find destinations on the Croatian coast and islands?
    You will find over 50 destinations with detailed descriptions and photographs place.
  2. How to find out more about transport (including ferry lines to Croatian islands)?
    You can find all links that you need when traveling to and in Croatia links.
  3. What to visit in Croatia?
    If you are interested in Croatia's sights, make sure to read this.
  4. Where to find useful information on Croatia?
    Find out everything you need to know about Croatia on one place.
  5. How to reserve?
    Visit our page for detail description reservation process .
  6. How to get information about paying?
    Visit the web site and find out everything about the ways of paying and the payment dynamics.
  7. How to get the information about the terms of providing the accommodation service?
    Before the reservation the General terms of our agency should be read.
  8. How do I search?
    You can search our pages in the following ways: using the simple and detailed search or you can search our offer by code and by destination. In first two cases it is necessary to enter the parameters into the menu and as a result you will see only the accommodation units that match the entered parameters. Search by destination lists only accommodation located in the desired region.
  9. What is My favorites?
    In case you do not book your accommodation the first time you visit our web site and you do not wish to search our offer every time from the beginning, you can save the accommodation units you like in ‘My favorites’. In other words ‘My favorites’ is a list of accommodation units you selected.
  10. Can You explain the prices of the private accommodation in the offer?
    The prices of all accommodation units are expressed in euros per person, per night. Maximal number of people is defined by the number of beds.
  11. What is included in the price of the rent?
    The power and water consumption, dishes, cutlery, bedclothes, towels and SAT TV are included in the price. For most of the facilities the final cleaning is included in the price, if not it is marked as an extra service.
  12. Which services are not included in the price of the rent?
    The price of the rent does not include the additional services such as the use of the air conditioning, boat rental, laundry washing if the washing machine is outside of the accommodation unit.
  13. What is the last minute offer?
    If you wish to book the accommodation just before the holidays you can choose from our last minute offer. The advantage of the last minute offer is the price, because as the season approaches the price drops. The disadvantage of this offer is that there are fewer units to choose from.
  14. What is the voucher?
    The voucher is the guarantee that you booked a service from our offer. You can find all relevant information related to the reservation on the voucher. Besides contact information about the owner, on the voucher you can also find information about the guests and the reservation: name and surname of the guest, number of persons, date and the amount of the reservation.
  15. How do I pay for the reservation?
    All the information about the payment you can find on our pages on the following link payment method
  16. Who to address to in case of problems after arrival to the accommodation?
    In case of problems concerning spare accommodation, address the KornatTurist personnel who will try to solve the complaints by phone. If it is not possible, our representative will come to the accommodation.
  17. How will I find the booked facility?
    After paying for the reservation we will send you a voucher on your email address, which includes all the information about the owner. At the same time we will send you the area map and detail explanation on how to get to the chosen facility in the easiest way.





Info
info@kornatturist.hr
phone: +385 (0)22 435-854
           +385 (0)22 435-855
fax: +385 (0)22 435-853
every day from 08 to 22
Kornati
The local people say that after He had created the world, God was left with some white rocks.
He threw them into the sea, took a glance at the outcome, was satisfied and decided that no improvement was needed. In this way he created the Kornati Islands. Come and convince yourself that this is not merely a legend!
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Kornatturist travel agency
copyright © 2006 Kornatturist
developed by lemax
Croatia national tourist board
 
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